I work on K St. in government relations. Recently, I called up the office of a freshman Member who shall remain nameless. The conversation was as follows:
Me: Hi, could I please get the name of your health LA?
Intern: [Sounding annoyed] What?
Me: The name of your health LA?
Intern: [Seemingly disgusted at having gotten such a question] I don't know what that is.
Me: Oh, I was looking for the name of your legislative assistant who works on health issues.
Intern: Ummmmm let me put my associate on the phone, he can speak with you.
I would have understood some confusion if I had a more complicated request...but this was pretty basic!